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Terms of Service

1. General

1.1 My Club Pro Limited (company number 8999538) ("We", "Us", "Our", "MyClubPro" except where it is clear from the context that references to “we”, “us” or “our” means both of us) offer a variety of services and products, including:

1.1.1 Our service package which provides a suite of digital services including a sports management platform, content management system, membership database and payment tools (“MyClubPro”), as more particularly described on the Websites;

In this document when We refer to:

1.2.1 the “Service” We mean the MyClubPro service you have subscribed to

1.3 This document (together with the documents referred to in it) tells You the terms of service and supply (“Club Terms”) that apply to any club/league/county/team entity (“Club”) when You order Services and (where applicable) purchase any Products from Us using Our websites at www.myclubpro.co.uk or any other website of Ours on which these Club Terms are posted (“Websites”) or Our mobile applications.

1.4 The Club Terms constitute the terms between MyClubPro and the Club. Each of these Club Terms apply to the supply of our Services.

1.5 The individual who orders the Services from Us and creates the Club Account (“Webmaster” “You” “Your”) undertake that You have the necessary authority to enter into the Club Terms on behalf of the Club. Both You and any other person to whom You give administrative access to and/or control of the Club Account (“Officials”) must ensure adherence to the Club Terms on behalf of the Club.

1.6 By ordering Services from Us, You indicate that You accept these Club Terms and that You agree to abide by them. If You do not agree to these Club Terms, please refrain from ordering Services from Us. We reserve the right to update and change the Club Terms from time to time. To the fullest extent permitted by applicable law, Your continued use of the Services following any change will constitute Your acceptance of such changes. These Club Terms are additional to the terms You agreed to when signing up to Our Websites. If there is any conflict between those terms and these Club Terms, these Club Terms shall prevail.

2. Orders and Creation of a club account

2.1 Please check Your order carefully and correct any errors before You submit it to Us.

2.2 After You place Your order, We will send You an acknowledgment email to let You know that We have received Your order. This does not mean that Your order has been accepted by Us. Your order is an offer to buy Services from Us on these Club Terms.

2.3 Acceptance of Your order by Us takes place when We send You an order confirmation email, at which point a legally binding contract is formed between You and Us on these Terms.

2.4 If We do not accept Your order, We will email You using the details You provided when You placed Your order. We have the right to reject any order for any reason.

2.5 All orders are subject to availability.

2.6 We cannot guarantee that any Services will be available at any given time. We also cannot guarantee that access to Services will be uninterrupted, error free or secure.

2.7 Descriptions of our Services are set out on our Websites. Please read the descriptions carefully.

2.8 To create a Club Account You must have a valid MyClubPro ID or (as applicable to the relevant Service) and be aged 18 or over. As Webmaster, You are responsible for the operation and administration of the Club Account.

2.9 You agree to immediately notify Us in writing of any unauthorised use of the Club Account or any other breach of security and logout from Your Club Account at the end of each session. We will not be liable for any loss or damage arising from Your failure to comply with this clause 2.9.

2.10 You agree to provide true, accurate, current and complete information about yourself and the Club (“Registration Data”) as prompted by the Club Account registration form, and You must maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If You provide any information that is untrue, inaccurate, not current or incomplete, or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, We have the right to suspend or terminate Your individual account and/or the Club Account and refuse any and all current or future use of the Service (or any part thereof).

3. Subscriptions, charges and payment

3.1 Our packages are only available if you pay for them. The charges for the different packages are shown on the Website and are inclusive of VAT.

3.2 You can pay for a package online by direct debit only.

3.3 All payments are processed via our 3rd party payment provider GoCardless Limited and we will not have access to your bank details at any time. A direct debit mandate must be in place for the duration of your website subscription. Cancellation of your mandate will result in website suspension, pending removal after 7 days.

3.4 The charges will be payable in advance and you can choose whether to pay monthly or annually. We will automatically take payment each month/year (as applicable) and will continue to do so until you advise us otherwise.

3.5 Initial subscription term (“Term”) is for 12 months from the date of your first payment. You can cancel your subscription at any time after the Term has passed by sending a cancellation request via email from the account holder to privacy@myclubpro.co.uk. Cancellation must be made before your next direct debit subscription payment has started processing. Processing direct debit subscription payments cannot be cancelled or refunded once in progress.

3.6 If we accidently take payment after you have given us notice that you no longer wish to pay for a package we will refund you in full. We may also issue you with a refund if any of the package features are not available, but only if the unavailability is due to our act or omission.

3.7 If we are unable to collect payment for any reason or you fail to pay the charges, we may suspend the features of the relevant package until we receive payment in full and in cleared funds.

3.8 You may upgrade or downgrade packages at any time by contacting us directly. If you upgrade to a higher package, the higher package will be available to you as soon as you have paid the relevant charges. If you downgrade to a lower value package, you will be charged the lower amount when your next schedules payment is due. For the avoidance of doubt, you will not be issued a refund if you downgrade part way through a month (if paying monthly) or year (if paying annually).

3.9 We reserve the right to change the charges for the Services at any time. Subject to clause 6.1, We will provide You with a least 30 days’ notice of changes to your current Service charges. Those changes will apply in relation to the MyClubPro service at the end of that notice period on the next renewal of Your subscription term following the expiry of that notice.

3.10 Some of our MyClubPro service packages include the registration of a domain name. If You already have a domain name, You may transfer it into Our system.

3.11 We also provide electronic mailboxes and forwarding addresses as part of the MyClubPro service. Please see the pricing page for the limits per MyClubPro service package.

3.12 We will cover the cost of Your domain name registration and any mailboxes or forwarding addresses as part of the MyClubPro service for as long as You continue to pay for Your MyClubPro service package.

3.13 If You cancel Your subscription or fail to pay for Your website package in connection with the MyClubPro service, You may experience interruption to Your domain name and associated mailbox service.

3.14 All domain names and associated mailboxes are processed via a 3rd party registrar and will be administered by Us in connection with the MyClubPro service. You will continue to own the domain.

3.15 You can transfer the domain name to another registrar/provider. Please email privacy@myclubpro.co.uk for details of this process.

4. Transaction fees

This clause 4 will only apply if We are supplying MyClubPro services to You/the Club.

4.1 Our payments system allows You to collect money from Your members.

4.2 Each transaction carries a transaction fee to Us and also to the relevant payment provider. Our standard transaction fee is 1.5%. It is possible to reduce this to 1% by subscribing to the Pro package. The transaction fee is inclusive of VAT. Exports from the payment system will separate the VAT.

4.3 Current payment provider transaction fees are available via their respective websites. At the time of writing, provider fees for UK clubs are:

4.3.1 GoCardless: 1% + 20p (max: £4)

4.4 Each payment provider may charge VAT on their transaction fees. Please refer to the payment provider for details.

4.5 Clubs outside of the UK should see provider websites for pricing specific to their location:GoCardless (Direct debit/SEPA).

5. Cancellation and termination

5.1 If You cancel: the MyClubPro service, Your cancellation will take effect immediately. After Your cancellation takes effect, the Service will be de-activated and will no longer be accessible by the public, by You or the Club Account members unless You expressly request and We agree not to close the Service and keep this in existence so We can try to find someone who will take over Your use of the Services. At our discretion We will give You the opportunity to copy and paste information and content from the Club Account prior to its closure. When a Club Account is closed all information therein may be deleted and We accept no liability for such deleted information or consent.

5.2 We may, in our sole discretion, terminate and/or suspend the Club Account and remove and discard any content within the Club Account for any reason, including without limitation, if We believe that You have violated or acted inconsistently with the Club Terms.

5.3 You agree that any termination of Your access to the Service under these Club Terms may be effected without prior notice. You acknowledge that We may also immediately deactivate or delete the Club Account and all related information and files. We reserve the right to bar any further access to such files or the Service. To the fullest extent permitted by applicable law, We will not be liable to You or any third-party for any termination of Your access to the Service by Us.

6. Inaccuracies and typos on Our Websites and Services

6.1 Occasionally there may be information on Our Websites or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, delivery charges, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any Website is inaccurate at any time without prior notice (including after You have submitted any order).

7. Data and privacy

7.1 For the purpose of this clause 7, “Data Protection Legislation” means the General Data Protection Regulation, Regulation (EU) 2016/679 (including as it forms part of domestic law in the United Kingdom by virtue of section 3 of the European Union (Withdrawal) Act 2018 (including as further amended or modified by the laws of the United Kingdom or of a part of the United Kingdom from time to time)) (the “GDPR”), the Data Protection Act 2018, any laws which implement any such laws and any laws that replace, extend, re-enact, consolidate or amend any of the foregoing.

7.2 We understand that You will collect data from members and players during the administration of the Club Account and use of Our Services and Products. You may also upload and We may receive other information onto our Website and mobile applications from Your use of the Services and Products such as (without limitation) fixture lists, team line ups, match scores, match summaries, videos, photos and player performance data (“Club Data”). Where such Club Data is personal data (as defined by Data Protection Legislation) You will be the data controller (as defined by Data Protection Legislation) and You shall ensure that You comply with all Your obligations as data controller when using such data including but not limited to:

7.2.1 ensuring that adequate privacy notices have been provided to data subjects (as defined by Data Protection Legislation) (including Club members and players) so they understand the circumstances in which their personal data will be shared with Us, and the purposes of the data sharing;

7.2.2 ensuring that appropriate consent has been obtained from the data subject where required to allow their personal data to be used by Us and shared with third parties as set out in our privacy policy available on Our Websites; and

7.2.3 ensuring all personal data provided to Us is accurate and up to date.

7.3 You/the Club must comply with Data Protection Legislation. We strongly recommend that You seek Your own legal advice and/or refer to the Information Commissioner’s Office guidance on its website for further information.

7.4 The Club will indemnify Us against any claims, losses, damage or fines We incur due to Your breach of clauses 7.2 and/or 7.6.

7.5 When You upload or We receive any videos, photos or data onto Our Services and/or Websites, You and the Club agree to grant Us a licence in accordance with clause 12.2. We shall be free to use such videos/photos/data as reasonably required to provide the Services, as permitted by applicable law and as otherwise set out in these Club Terms. Where You upload videos, photos or data of third parties, You confirm You have their consent to do so.

7.6 The Club shall comply in all respects with the provisions of Data Protection Legislation and its capacity as data controller in relation to all information made available to it.

7.7 Where We act as data controller, We shall:

7.7.1 process personal data in accordance our privacy policy and with the Data Protection Legislation; and

7.7.2 implement appropriate physical, technical and organisational measures designed to secure personal data against accidental loss and unauthorised access, use, alteration or disclosure.

7.8 Where We act as data controller, You shall:

7.8.1 ensure that adequate privacy notices have been provided to data subjects (including Club members and players) so they understand the circumstances their personal data will be shared with Us, and the purposes of the data sharing;

7.8.2 ensure that appropriate consent has been obtained from the data subject where required to allow their personal data to be used by Us and shared with third parties as set out in Our privacy policy; and

7.8.3 notify Us of: (a) any changes in, or revocation of, consent by a data subject to use or disclose personal data as collected and provided by You; and (b) any restrictions on the use of personal data to which You have agreed in accordance with Your data subjects; in each case, to the extent that such limitations, changes or restrictions may affect Our uses or disclosures of personal data.

7.9 We will process personal data in accordance with these Club Terms and as further set out in the data processing instructions appended to these Club Terms or as otherwise agreed between the parties in writing (“Instructions”). You will ensure that all Instructions that are provided to Us in respect of personal data shall at all times be in accordance with Data Protection Legislation. Each party shall comply with the obligations that apply to it under the Data Protection Legislation.

7.10 Where We act as data processor:

7.10.1 Security: We shall implement appropriate physical, technical and organisational measures designed to secure personal data against accidental loss and unauthorised access, use, alteration or disclosure.

7.10.2 Sub-processing and personnel: We shall:

7.10.2.1 have Your general authorisation for the engagement of any third party sub-processors (“Sub-Processors”) from time to time. As at the date these Club Terms were published, We engage the Sub-Processors listed on Our Website at https://www.MyClubPro.co.uk/sub-processors.aspx (the “Sub-Processor List”). We shall update the Sub-Processor List whenever We intend to make any changes concerning the addition or replacement of a Sub-Processor or any changes to the processing they will undertake. You shall be responsible for monitoring the Sub-Processor List and any changes made to that Sub-Processor List by us at all times. If You wish to object (which You shall only do so on reasonable grounds) to the appointment of any Sub-Processor or to any change to any processing undertaken by any Sub-Processor, You will notify Us in writing to privacy@myclubpro.co.uk within 2 days of the relevant change being published by Us on Our website at https://www.MyClubPro.co.uk/sub-processors.aspx (the “Objection Period”). We shall be permitted to engage such new or replacement Sub-Processor(s) following the end of the Objection Period if You do not object prior to the end of the Objection Period in the manner required by this clause;

7.10.2.2 prior to the relevant Sub-Processor carrying out any processing activities in respect of the personal data, appoint each Sub-Processor under a written contract containing materially the same obligations as under these Club Terms (including those relating to sufficient guarantees to implement appropriate technical and organisational measures) that is enforceable by Us and ensure each such Sub-Processor complies with all such obligations;

7.10.2.3 remain fully liable to You under these Club Terms for all the acts and omissions of each Sub-Processor as if they were Our own; and

7.10.2.4 ensure that all persons authorised by Us or any Sub-Processor to process personal data are subject to a binding written contractual obligation to keep the personal data confidential.

7.10.3 Assistance: We shall:

7.10.3.1 provide reasonable assistance to You in ensuring compliance with Your obligations under applicable Data Protection Legislation taking into account the nature of the processing and the information available to Us with respect to: (a) security of processing; (b) data protection impact assessments; (c) notifications to applicable supervisory authorities regarding high risk processing; and (d) notification to applicable supervisory authorities in response to any personal data breach; and

7.10.3.2 taking into account the nature of the processing, assist You (by appropriate technical and organisational measures), insofar as this is possible, for the fulfilment of Your obligations to respond to requests for exercising the rights of any data subject under applicable Data Protection Legislation in respect of any personal data.

7.10.4 International Transfers: We shall not process and/or transfer any personal data from one country to any other country unless We have taken such measures as are necessary to ensure that the transfer is in compliance with the Data Protection Legislation. Such measures may include (without limitation) transferring the personal data to a recipient in a country that the relevant supervisory authority has decided provides adequate protection for personal data, to a recipient that has achieved binding corporate rules authorisation in accordance with Data Protection Legislation, or to a recipient that has executed standard contractual clauses adopted or approved by the relevant supervisory authority.

7.10.5 Audits and processing: We shall, in accordance with Data Protection Legislation, make available to You such reasonable information that is in Our possession or control as is necessary to demonstrate Our compliance with Our obligations under these Club Terms and to demonstrate compliance with the obligations on each party imposed by Article 28 of the GDPR (and under any equivalent Data Protection Legislation equivalent to that Article 28 of the GDPR), and allow for and contribute to audits, including inspections, by You (or another auditor mandated by You) for this purpose (subject to a maximum of one audit request in any 12 month period under this clause 7.10.5).

7.10.6 Deletion/return and survival: on the end of the provision of the Service relating to the processing of personal data, at Your cost and at Your option, We shall either return all of the personal data to You or securely dispose of it (and thereafter promptly delete all existing copies of it) except to the extent that any applicable law requires Us to store such personal data. This clause shall survive termination of the Service.

7.10.7 Liability: You acknowledge that We rely on You for direction as to the extent to which We are entitled to use and process the personal data. Consequently, We will only be liable for any claim brought by a data subject in relation to personal data arising from:

7.10.7.1 any failure by Us to comply with Our obligations under this clause 7.10; or

7.10.7.2 Us having acted in violation or contrary to Instructions provided by You under these Club Terms or the relevant regulator.

8. Ownership of club account and security

8.1 You are responsible for maintaining the security of the Club Account and You are fully responsible for all activities that occur under the Club Account. You agree to notify Us immediately in writing of any unauthorised use of the Club Account or any other breaches of security.

8.2 If and when You decide to add an Official to the Club Account, You must ensure that such person is over the age of 18.

8.3 The Official will have administrative access to the Club Account You must ensure that the person is a responsible adult as they will have access to personal data and/or sensitive personal data. We strongly advise You carry out any necessary backgrounds check before appointing an Official, especially if the Club Account has members who are under the age of 18.

8.4 We will not be liable for any loss or damage from Your failure to comply with this clause 15. Under no circumstances will We be liable, in any way, for any acts or omissions by an Official or any Club member or player.

9. Content and conduct rules and obligations

9.1 All information, data, text, software, music, sound, photographs, graphics, video, messages, goods, products, services or other materials ("Content") are the sole responsibility of the person from which such Content originated. You have a responsibility to moderate any such Content on the Club Account and remove it where You think it is inappropriate. We do not control the Content posted via any Service and, as such, do not guarantee the accuracy, integrity or quality of such Content.

9.2 You understand that by using the Service, You may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will We be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, transmitted or otherwise made available via the Service.

9.3 We do not pre-screen Content, but We and Our designees shall have the right (but not the obligation) in Our sole discretion to refuse, move or delete any Content that is available via the Service. You agree that You must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. You acknowledge that You may not rely on any Content created or submitted by Us.

9.4 We may preserve Content and may also disclose Content if required to do so by law or if We believe, in the good faith, that such preservation or disclosure is reasonably necessary to:

9.4.1 comply with legal process;

9.4.2 enforce these Club Terms;

9.4.3 respond to claims that any Content violates the rights of third-parties; or

9.4.4 protect the rights, property, or personal safety of MyClubPro, its users and/or the public.

9.5 Notwithstanding Your duty to moderate the Club Account, should Content be found or reported to be in violation of these Club Terms, it will be in Our sole discretion as to what action should be taken.

9.6 You agree that You will not and will procure that others will not:

9.6.1 upload, post, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libellous, invasive of another’s privacy (including the disclosing of any address, email, phone number, or any other contact information without the written consent of the person to which such information relates), hateful, or racially, ethnically or otherwise objectionable;

9.6.2 impersonate any person or entity, including, but not limited to, a MyClubPro official, forum leader, guide or host, or falsely state or otherwise misrepresent Your affiliation with a person or entity;

9.6.3 forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service;

9.6.4 upload, post or otherwise transmit any Content that You do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements)

9.6.5 upload, post or otherwise transmit any Content that infringes any patent, trademark, trade secret, copyright, rights of privacy or publicity, or other proprietary rights of any party;

9.6.6 upload any Content unless You have the right to do so and to grant a licence in accordance with clause 12.2;

9.6.7 upload, post, or transmit unsolicited commercial email or “spam”. This includes unethical marketing, advertising, or any other practice that is in any way connected with “spam”, such as (a) sending mass email to recipients who haven’t requested email from You or with a fake return address, (b) promoting a site with inappropriate links, titles, descriptions, or (c) promoting Your site by posting multiple submissions in public forums that are identical;

9.6.8 upload, post or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; or

9.6.9 interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service.

10. Viruses, hacking and other offences

You must not misuse Our Websites, Services or mobile applications by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to Our Websites, Services or mobile applications, the server on which Our Websites, Services or mobile applications are stored or any server, computer or database connected to Our Websites, Services or mobile application. You must not attack Our Websites, Services or mobile applications via a denial-of-service attack or a distributed denial-of service attack.

10.2 By breaching this provision, You would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and We will co-operate with those authorities by disclosing Your identity to them. In the event of such a breach, Your right to use Our Services will cease immediately.

10.3 To the fullest extent permitted by law, We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect Your computer equipment, computer programs, mobile devices, data or other proprietary material due to Your use of Our Websites, Services or mobile applications or to Your downloading of any material posted on them, or on any website linked to them.

11. Additional software

If You elect to download or access any or third party Content or additional software that may be made available by Us in connection with the Service, You understand that You may have to agree to additional terms and conditions before You use such software or third party Content.

11.2 You also agree that the use of any third party software or Content obtained through the Service does not transfer to You any rights, title or interest in or to the software or such Content, and that You will not use any Content made available to You through the software or the Service except as expressly authorised under that third party provider's terms of service or licence. For greater certainty, by downloading software or Content made available through the Service, You are deemed to agree to the terms of service or licence agreement posted on the Service, the terms of which are incorporated by reference herein for the benefit of such third party providers. If You do not agree to the terms of service or licence agreement, do not download the software or Content.

12. Intellectual property rights

12.1 We are the owner or the licensee of all intellectual property rights in the Services, Our Websites and applications, and in the material We publish on them and any necessary software used in connection with the Services and Products ("Software”). These works are protected by copyright laws and treaties around the world. All such rights are reserved. Except as expressly authorised by Us or advertisers, You agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on any Service, the Websites or the Software, in whole or in part."

12.2 Subject to clause 7.5, We do not claim ownership of the Content You or Your members or players place on or upload to Our Websites, the Services or mobile applications or the Club Account. By submitting Content to MyClubPro for inclusion on Our Websites, the Services or mobile applications or the Club Account, You grant Us a world-wide, royalty-free and non-exclusive perpetual licence to reproduce, modify, adapt, distribute, sub-licence and publish the Content to the fullest extent permitted by applicable law (including as necessary to provide the Services). This includes using and providing that Content in aggregated and anonymised form to third parties for research and development purposes. You and any Official will not upload any Content unless You have the right to grant Us a licence in accordance with this clause.

13. Indemnity

13.1 The Club shall agree to indemnify Us, and Our subsidiaries, affiliates, officers, directors, agents, co-branders or other partners, from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of any Content, Your use of the Services and Products, Your members’ and players’ activities, Your connection to the Service and Your violation of these Club Terms. You are solely responsible for Your actions when using the Service, including, but not limited to, costs incurred for Internet access.

14. Disclaimer

You expressly understand and agree that where You use the Service, this is at Your/the Club's sole risk. To the fullest extent permitted by law and except as set out in these Club Terms, the Service is provided on an "as is" and "as available" basis and We expressly disclaim all warranties of any kind, whether express or implied.

14.2 We will make reasonable efforts to maintain the Service, however, We are not responsible for any damage, loss of data, customer information or vendor data, revenue, or other harm to business arising out of delays, mis-delivery or non-delivery of information, restriction or loss of access, bugs or other errors, unauthorised use due to You sharing access to the Service, or other interaction with the Service. You are responsible for maintaining and backing-up Your data and information that may reside on the Service.

14.3 We shall use reasonable endeavours to ensure that Our website based Services are available to You/the Club in the manner specified in these Club Terms for 99.9% of the time excluding circumstances where the relevant Service is not available due to scheduled or emergency maintenance.

14.4 We do not warrant that:

14.4.1 the Service will meet Your specific requirements;

14.4.2 the Service will be uninterrupted, timely, secure, or error-free;

14.4.3 the results that may be obtained from the use of the Service will be accurate or reliable;

14.4.4 the quality of any products, services, information, or other material purchased or obtained by You through the Service will meet Your expectations; and

14.4.5 any errors in the software will be corrected.

14.5 To the fullest extent permitted by applicable law, any material downloaded or otherwise obtained through the use of the Service is done at Your own discretion and risk and that You and any Official will be solely responsible for any damage to Your computer system or loss of data that results from the download of any such material.

14.6 No advice or information, whether oral or written, obtained through or from the Service shall create any warranty not expressly stated in these Club Terms.

15. Our responsibility to You

15.1 This clause 15.1 shall apply if the Club are not a ‘consumer’ for the purposes of applicable consumer protection legislation in respect of Your purchase of the Services. To the extent permitted by law: (a) Our total liability to You under or in connection with these Club Terms (whether arising in tort, contract or in any other way and whether or not caused by negligence or misrepresentation) shall not exceed the charges payable by You to Us for the Services in the 12 month period prior to the date the liability arises; and (b) We, other members of Our group of companies and third parties connected to Us hereby expressly exclude:

15.1.1 all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;

15.1.2

15.1.2.1 loss of income or revenue;

15.1.2.2 loss of business;

15.1.2.3 loss of profits or contracts

loss of anticipated savings;

15.1.2.5 loss of data;

15.1.2.6 loss of goodwill; and

15.1.2.7 wasted management or office time, whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to Your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

15.2 This clause 15.2 shall apply if the Club are a ‘consumer’ for the purposes of applicable consumer protection legislation in respect of Your purchase of the Services. If We breach these Terms or are negligent, We are liable to You for foreseeable loss or damage that You suffer as a result. By ‘foreseeable’ We mean that, at the time the contract was made, it was either clear that such loss or damage would occur or You and We both knew that it might reasonably occur, as a result of something We did (or failed to do). We are not liable to You for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business loss or damage.

15.3 This clause applies in all circumstances. Nothing in these Terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.

16. General

Failure by Us to exercise or enforce any right or provision of these Club Terms shall not constitute a waiver of such right or provision.

16.2 These Club Terms constitute the entire agreement between You and Us in relation to the provision of the Services by Us and supersede any prior agreements.

16.3 If a court says that part of these Club Terms are not enforceable in law the rest of these Club Terms shall still be enforceable.

16.4 The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to Our Websites, use of Our Services although each of us retain the right to bring proceedings against the other for breach of these Club Terms in Your country of residence.

16.5 These Club Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales, although if You are a ‘consumer’ for the purposes of consumer legislation and resident elsewhere You will retain the benefit of any mandatory protection given to You by the laws of that country.

17. Contact us

17.1 If You have any questions, comments or concerns regarding these Club Terms please contact Us at privacy@myclubpro.co.uk or write to Us at our registered office address My Club Pro Limited, Regal House, 13 Albion Place, Maidstone, Kent, ME14 5DY.

17.2 Please report any violations of these Club Terms to privacy@myclubpro.co.uk

Last updated: August 2023

MyClubPro services

Processing of the personal data under the Terms as applicable in connection with the provision of the MyClubPro services shall be for the subject-matter, duration, nature and purposes and involve the types of personal data and categories of data subjects set out below in table below.

Subject-matter of processing Type of Personal Data Duration of the processing Nature and purpose of the processing Categories of Data Subjects Specific processing instructions
Sports management, record keeping and promotion. Age, address, role at club, email address and mobile telephone number (and where applicable, your login name and password) and other information from which you can be identified. Additional information added to the Membership Database by the Data Controller The duration in which a Club or individual contracts with Us and for a period of three years thereafter To enable Clubs and individual users of the MyClubPro service to process the data they control. Customers/clients and their current and previous club members. To safely store data inputted by the data controller.
Sports management, record keeping and promotion. Name, video footage or photographs. The duration in which a Club or individual contracts with Us and for a period of ten years thereafter. To enable clubs and individual users of the MyClubPro service to process the data they control. Customers/clients and their current and previous club members. To safely store data inputted by the data controller.